> ## Documentation Index
> Fetch the complete documentation index at: https://docs.newie.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Purchase as Customer

> Complete checkout from inside Newie while you are with the customer or speaking with them.

## Overview

Purchase as Customer lets you start checkout from the Newie app while helping a customer buy. It fits assisted sales, bookings, phone calls, front-desk payments, and other guided purchase moments.

## Assisted Checkout

Purchase as Customer opens checkout from inside the Newie iOS or macOS app, so you can complete a sale while you are with the customer or speaking with them directly.

It suits assisted sales: the customer wants you to handle checkout, you are taking a booking over the phone, or the in-person sale does not need Tap to Pay.

Purchase as Customer requires payout setup to be complete, and the service must be **Available for Sale**.

## Start Purchase as Customer

<Steps>
  <Step title="Open Services">
    Open **Sell → Services**.
  </Step>

  <Step title="Open the service menu">
    Tap the `...` menu next to the service.
  </Step>

  <Step title="Choose Purchase as Customer">
    Tap **Purchase as Customer**.
  </Step>

  <Step title="Enter customer details">
    Enter the customer name and email address.
  </Step>

  <Step title="Complete the sale">
    Review and complete checkout while you are with the customer or speaking with them.
  </Step>
</Steps>

On macOS, open the service action menu and choose **Purchase as Customer**. Newie opens the assisted checkout window for that service.

## When Tap to Pay Is Better

[Tap to Pay](/guides/tap-to-pay) is better when the customer is with you and wants to pay by tapping a contactless card or digital wallet on your iPhone.

Purchase as Customer is better when you want the normal checkout flow from inside Newie without taking a contactless payment on your iPhone.

*Last updated: 2026-06-26*