> ## Documentation Index
> Fetch the complete documentation index at: https://docs.newie.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Set Up Packages, Blocks, and Programs

> Choose the right Newie setup for packages, blocks, programs, deposits, and larger offers.

## Overview

Packages, blocks, and programs can look similar, but the payment shape matters. Start by deciding whether the customer pays once, on a recurring schedule, over a fixed term, or through BNPL.

## Choose the Payment Shape

| Package shape                                                           | Newie setup                                                                       | Example                                                                                   |
| ----------------------------------------------------------------------- | --------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------- |
| Paid-upfront package or block                                           | **One-Off Purchase**                                                              | 10-session pack, paid-upfront workshop, consultation block                                |
| Ongoing package or membership                                           | **Subscription**                                                                  | Weekly coaching, monthly membership, ongoing retainer                                     |
| Fixed-length recurring program                                          | **Subscription** with **Number of Payments** set to the number of billing periods | 12 weekly payments for a 12-week program                                                  |
| Fixed total paid in scheduled parts                                     | **Instalment Plan**                                                               | \$2,000 package split into 4 scheduled payments                                           |
| Customer financing where you are funded upfront                         | Eligible **One-Off Purchase** with BNPL enabled                                   | Larger one-off purchase paid through Afterpay/Clearpay, Affirm, or Klarna where available |
| Upfront joining, onboarding, or setup amount attached to a subscription | **Setup Fee** on the subscription                                                 | Joining fee plus ongoing monthly membership                                               |

## Do Not Overbuild the Service List

Create services for the offers customers buy, not every session or internal milestone.

For example, a 12-week program should usually be one service. The workouts, calls, check-ins, files, and booking steps can live in your delivery tools, Welcome Email, booking system, coaching app, or customer messages.

Create another Newie service when the customer-facing offer or billing shape is genuinely different.

## What to Add Around the Payment

Use **Terms of Service** where the customer should agree to cancellation rules, minimum terms, payment commitments, refund rules, waivers, or service boundaries before checkout.

Use the **Welcome Email** for the next practical step after purchase, such as booking links, intake forms, onboarding instructions, portal access, community links, or delivery details.

*Last updated: 2026-06-26*