> ## Documentation Index
> Fetch the complete documentation index at: https://docs.newie.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Newie + Slack

> Connect Newie with Slack through Zapier.

## Overview

Slack can surface Newie billing activity where the team already works. Zapier can post events such as new subscriptions, successful payments, and overdue invoices into the right channels.

## What You'll Need

* Newie connected to Zapier
* A Slack workspace and permission to install the Zapier app
* The target channels created in advance (private channels need the Zapier app added explicitly)

## Common Zaps

**Subscription Started → Slack: Send Channel Message**

Post to a #signups channel when billing starts and the subscription becomes active. Map customer name, service, and amount into the message.

**Payment Paid → Slack: Send Channel Message**

Post successful payments in a #revenue or #wins channel for team visibility and weekly reviews. For BECS Direct Debit, this posts after bank confirmation, not at initial payment submission.

**Payment Overdue → Slack: Send Direct Message**

DM the account owner directly when a payment goes overdue so it gets handled without spamming a channel.

**Subscription Paused → Slack: Send Channel Message**

Post to a #retention channel so a teammate can reach out before the pause becomes a cancellation.

## Setup at a Glance

1. If you have not connected Newie yet, follow [Connecting Newie to Zapier](/integrations#connecting-newie-to-zapier) first.
2. In Zapier, create a new Zap and choose Newie as the trigger. Pick the trigger event.
3. Connect Slack as the action app and authorize.
4. Choose Send Channel Message (or Send Direct Message).
5. Select the channel/user and write the message, dropping in Newie fields like full\_name, service, and amount.
6. Test, then turn on the Zap.

## Notes

* For private channels, add the Zapier app to the channel before testing or the Zap will fail with a permissions error.
* For richer Slack messages with buttons or Block Kit, use Slack's API or a webhook-based workflow. The standard Zapier action works for text, links, files, and thread replies.
* High-volume accounts can get noisy fast. Consider one channel per trigger type so #signups does not drown out #overdue.

*Last updated: 2026-06-26*