> ## Documentation Index
> Fetch the complete documentation index at: https://docs.newie.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Newie + Typeform

> Connect Newie with Typeform through Zapier.

## Overview

Typeform is useful when checkout should trigger an intake, onboarding, or feedback form. Zapier can send customers to the right form at the right Newie lifecycle moment.

## What You'll Need

* Newie connected to Zapier
* A Typeform account
* Typeform form(s) built and published, with URL parameters configured if you want to pass known customer details into the form

## Common Zaps

**Subscription Started → Gmail/Mailchimp: Send Typeform Link**

Typeform's Zapier app is mostly response-triggered. Send an email with the Typeform URL when billing starts and the subscription becomes active. Use Typeform URL parameters to pass known details like name and email into the form.

**One-Off Purchase Complete → Gmail: Send Typeform Link**

Send a one-off intake form after a paid assessment or onboarding package is complete.

**Subscription Ends → Gmail: Send Typeform Link**

Send an exit/cancellation survey when a subscription ends. Useful for understanding churn reasons.

**Payment Overdue → Gmail: Send Typeform Link**

Send a short "what happened?" survey to overdue customers to learn whether it's a card issue or a churn signal.

## Setup at a Glance

1. If you have not connected Newie yet, follow [Connecting Newie to Zapier](/integrations#connecting-newie-to-zapier) first.
2. In Zapier, create a new Zap and choose Newie as the trigger. Pick Subscription Started for subscription onboarding, or One-Off Purchase Complete for one-off purchases.
3. Build the Typeform URL with URL parameters configured in Typeform, using available Newie trigger fields for values such as customer name and email.
4. Connect Gmail (or your email tool) as the action and send the email containing the prefilled link.
5. Test, then turn on the Zap.

## Notes

* Typeform's Zapier app is mainly for response-triggered workflows. Sending people to a form is usually done by emailing a link.
* URL parameters can pass known data into Typeform and personalize the form, but they must be configured in Typeform first. Be careful with personal information in URLs, especially if analytics or tracking tools also read those URLs.
* URL-encode any customer fields that might contain spaces or special characters. Use Formatter by Zapier → Text → URL Encode.
* To act on responses, such as tagging a customer based on an answer, add a second Zap with Typeform as the trigger and your CRM as the action. Newie cannot be the action app.

*Last updated: 2026-06-26*