> ## Documentation Index
> Fetch the complete documentation index at: https://docs.newie.app/llms.txt
> Use this file to discover all available pages before exploring further.
# Platform, Regions & Legal
> Supported platforms, regions, currencies, privacy, and legal basics.
## Platform Basics
Region, currency, platform, and account constraints affect whether a provider can sell through Newie and what setup options appear in the app.
## Reference Areas
See provider countries, settlement currencies, and supported selling currencies.
Check file size, price, payout, refund, retry, and Tap to Pay limits.
Answer region, desktop, Android, and currency questions.
## Supported Regions and Countries
Providers can sign up in the enabled countries below. Settlement/account currency is tied to the provider's Stripe account and payouts.
| Country | Country Code | Settlement/Account Currency |
| -------------------- | ------------ | --------------------------- |
| Australia | AU | AUD |
| United States | US | USD |
| United Kingdom | GB | GBP |
| New Zealand | NZ | NZD |
| United Arab Emirates | AE | AED |
| Austria | AT | EUR |
| Canada | CA | CAD |
| Switzerland | CH | CHF |
| Germany | DE | EUR |
| Spain | ES | EUR |
| France | FR | EUR |
| Hong Kong | HK | HKD |
| Croatia | HR | EUR |
| Ireland | IE | EUR |
| Italy | IT | EUR |
| Latvia | LV | EUR |
| Netherlands | NL | EUR |
| Norway | NO | NOK |
| Portugal | PT | EUR |
| Romania | RO | RON |
| Singapore | SG | SGD |
| Slovenia | SI | EUR |
| Slovakia | SK | EUR |
Services can currently sell in AUD, NZD, USD, EUR, GBP, or CAD. After the default selling currency is set, all services created use this currency. Providers cannot yet change service currency themselves; contact support if you need a support-assisted currency template.
Some provider accounts settle in a currency that is not currently available as a service-selling currency. In that case, services must be created in one of the supported selling currencies, and Stripe handles any currency conversion into the provider's settlement currency.
Newie uses Stripe for payment processing. Providers must be in an enabled country with Stripe support. Customers can generally pay from anywhere by card if their payment method is accepted. For BNPL, use the eligibility, provider status, fee, and price-limit details shown in Newie where BNPL is available. For the current Newie fee table, see the [Fees & Limits Reference](/reference/fees-and-limits).
## Privacy Policy
Newie's full privacy policy is available within the app and at [newie.app](https://www.newie.app).
## Terms of Use
Newie's platform terms of use govern the provider-Newie relationship. Providers can also attach their own Terms of Service to individual services.
## Specifications and Limits
| Specification | Detail |
| --------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Max File Size (Digital Downloads) | 500 MB |
| Description Character Limit | 2,000 characters |
| Minimum Transaction Amount | 0.50 in the service currency |
| Maximum Single-Transaction Amount | 20,000 in the service currency |
| Card/Apple Pay processing | Immediate |
| BECS Direct Debit processing | Up to 3 business days |
| First Payout | New accounts can have an initial payout waiting period before the first scheduled payout is sent; the first-payout period is account-specific, and payment clearing plus bank processing can add time |
| Refund Processing | 5-10 business days, often faster |
| Auto-Retry Attempts | Eligible failed payments can retry automatically when Auto-Retry is active. Check the invoice detail for the next retry date or no-further-retry state |
| Overdue Assistant Trigger | Newie uses the current overdue threshold configured for the account and subscription type |
| Tap to Pay Requirement | Newie iOS app on a supported iPhone with a supported iOS version and the current Newie app |
| Supported Regions | See Supported Regions and Countries |
## Common Platform, Region, and Currency Questions
Providers can sign up in the enabled countries listed in Supported Regions and Countries on this page. Customers can generally pay from anywhere by card if their payment method is accepted.
Providers can use Newie on iPhone and Mac. Tap to Pay runs through the Newie iOS app on a supported iPhone. There is no Android provider app; Android is customer-only. Customers can buy and manage purchases from a web browser.
Region and settlement/account currency are set during Stripe connection and are permanent for that account. If the provider relocates or needs payouts in another country, they usually need a new Newie account.
Services can currently sell in AUD, NZD, USD, EUR, GBP, or CAD. Providers cannot change service currency themselves yet. Contact support if you need a support-assisted service currency template.
*Last updated: 2026-07-01*