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If you bought a service through Newie, start here for help with the purchase or payment. The business you bought from handles the service, bookings and requests to cancel or refund. Newie support helps with payment links and account problems.

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Help topics

Buy a service

Open checkout and check the price, billing schedule and terms before you pay.

Manage a purchase

Find your purchase link, check billing and use the available subscription controls.

Fix a payment issue

Resolve a failed payment or overdue invoice without buying the service again.

Change your email address

Update an address or get help when a typo stops you accessing the purchase.

Find the right support

Decide whether to contact the business or Newie, and what details to include.

Delete your Newie account

Prepare for account deletion and submit a request.
Last updated: 2026-09-05