Find the Customer Manage Link
Open the link to manage your purchase in the New Purchase email from checkout. It may also appear in a failed-payment or overdue message. If you cannot find it, ask the business to resend it from Newie.Fix a payment or billing issue
Use the link to view payment history and upcoming billing, update payment details or act on a failed payment. To change your account email, follow Change Your Email Address. If you are trying to pay an overdue invoice, follow Fix a Payment Issue. Use the existing purchase link rather than buying the service again. In the iPhone app, open Settings → Payments & Payouts → Payment Method. Under the purchase’s currency, select the card or bank account you want to use. The checkmark shows the default. Choose Add payment method if you need to add another method first. The default is saved for your account in that currency, so it can affect recurring purchases from more than one business. Adding a payment method or completing a new recurring purchase can update the default; check the selection before your next payment. Changing the default does not cancel a purchase or stop a payment already processing. If you are arranging a cancellation, check the subscription’s end date and any payments due before then. The app has no remove-card control. To remove an old saved card, contact Newie support and identify it by its brand and last four digits.Manage a subscription
The actions shown depend on the subscription and the permissions the business has enabled.
If a pause or cancellation action is missing, or Newie asks you to contact the business, use its usual contact details or Chat with [business name] in the Newie app. The business can explain your options under the service’s terms.