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Create a service with AI

Describe what you sell by text or voice. Newie turns the description into an editable service draft. Review the service type, price and payment schedule, and use Describe a change… if you want to adjust it. Create a service with AI shows how to describe a service and check the result.

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Understand recurring revenue and customer churn

  • Monthly Recurring Revenue: A new MRR tile and trend chart show the monthly value of eligible recurring subscriptions, separate from one-off sales and other non-recurring charges.
  • Subscriber Churn: See the percentage of customers subscribed 30 days ago whose final ongoing subscription ended through cancellation since then. Scheduled cancellations count when the subscription ends; fixed terms and instalment plans are excluded.
  • Custom Range: Choose your own Sales chart dates. Newie groups the chart by day, week or month to suit the range.
Sales & Analytics explains the calculations, historical estimates and exclusions.

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Check the full service before you share it

  • Full service preview: Check the description, pricing, terms, Welcome Email and attached file names together before saving or sharing.
  • Fixed-term Intro Pricing: Add a starting price before the full number of main-price payments in the fixed term.
  • Instalment Setup Fees: Charge a separate upfront fee at purchase, even when instalments start later. It does not count towards instalment progress; an immediately due first instalment is a separate charge.
Service Settings & Features covers the setup rules and examples.

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See and manage instalment progress

  • Clearer plan statuses: Find plans under Upcoming, Active, Overdue, Completed or Cancelled. Cancelled plans keep that outcome even after their unpaid invoices are settled.
  • Payment progress: See how many scheduled payments were made, with issued unpaid invoices kept separate from future instalments stopped by cancellation.
  • Cancel or mark complete: Cancel stops future instalments and keeps issued unpaid invoices open. Mark as Complete also voids those invoices and stops Overdue Assistant. Both are final actions.
  • Overdue Assistant after cancellation: Choose whether to stop the assistant or keep it collecting existing unpaid invoices.
  • Statement totals: Where available, previews and PDFs show the original scheduled instalment total, excluding a separate Setup Fee.
  • Setup Fee labels: Identify setup-fee payments in invoice history, invoice details and Sales.
Follow Manage Instalment Plans to understand a plan’s status, check its progress or choose how to close it. Invoices explains how to identify a Setup Fee and review an individual payment.

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Smaller improvements

  • Longer sales-chart sharing ranges: Choose Last 24 months or All time when sharing your sales chart. See Share a chart or export sales.
  • Direct Stripe access: Open Manage Stripe Account from Settings to update Stripe’s business, identity or contact details. See Payments and payouts settings.
  • Customer search: Search is visible as soon as you open All Customers, without scrolling to reveal it. See Find a customer.
  • Monthly billing for US providers: Monthly is the default billing period for US providers. You can choose a different period before saving; see Billing period.