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Documentation Index

Fetch the complete documentation index at: https://docs.newie.app/llms.txt

Use this file to discover all available pages before exploring further.

Use these guides after a customer has bought, subscribed, or started an installment plan. Subscription actions, one-off purchase records, and installment plan actions are managed separately because each purchase type has different lifecycle options.

Guides

Subscription Management

Pause, resume, edit pricing, edit payment dates, switch services, manage statements, agreed terms, and cancellations.

One-Off Purchase Management

Review single-purchase records, invoice details, and failed or delayed-clearing one-off payments.

Installment Plan Management

Manage scheduled installment customers, statements, invoice actions, cancellations, and plan structure changes.

Customer Self-Service & Support

Share Customer Manage Links and handle customer questions about payment details, receipts, cancellation, and support ownership.

How These Records Differ

Subscriptions continue until cancelled or until their fixed number of payments ends. One-off purchases create a single invoice and payment record. Installment plans collect a fixed total across scheduled payments. Use the matching page so you see the actions available for that purchase type. Last updated: 2026-05-30