Choose a report for your question
Do not use a Sales report to reconcile one bank deposit. Sales is before Newie fees and follows sales activity; Payouts follows money sent to the bank.
Open reports in Settings
Open Settings → Reporting → Reports on iOS, or Settings → Reports on macOS. The list depends on the data in your account.
Open the report and choose the date range, filters and report type it offers. Check those selections before exporting as CSV or PDF; they determine which records the file contains.
Find exports outside Settings
If you organise services into groups, reports can include those groups alongside the relevant services or transactions. For example, grouping services by coach helps you identify that coach’s sales in an export. See Service Groups to set up that organisation.
Newie does not send payout reports through Zapier, Xero, or QuickBooks. Export payout reports directly from Newie.
Know what the standard exports contain
Standard exports include these fields. Columns such as Group appear when available:
The Subscribers list export’s Most Recently Renewed Date is a renewal date, not a full history of each subscription’s start and end dates. If you need a customer list with every start and end date, ask support for that specific export and state whether you need active subscriptions, expired subscriptions or both.
A standard export may not contain the internal IDs your CRM or accounting software needs to match customers and payments. Confirm the columns before setting up that import.
If something is missing, tell support what you are trying to reconcile or import. Include the date range, the records you need—such as customers, invoices, payments or refunds—and the required columns.
