Documentation Index
Fetch the complete documentation index at: https://newie.mintlify.app/llms.txt
Use this file to discover all available pages before exploring further.
Regions and currencies
See provider countries, settlement currencies, and supported selling currencies.
Limits
Check file size, price, payout, refund, retry, and Tap to Pay limits.
Platform questions
Answer region, desktop, Android, and currency questions.
Supported Regions and Countries
Providers can sign up in the enabled countries below. Settlement/account currency is tied to the provider’s Stripe account and payouts.| Country | Country Code | Settlement/Account Currency |
|---|---|---|
| Australia | AU | AUD |
| United States | US | USD |
| United Kingdom | GB | GBP |
| New Zealand | NZ | NZD |
| United Arab Emirates | AE | AED |
| Austria | AT | EUR |
| Canada | CA | CAD |
| Switzerland | CH | CHF |
| Germany | DE | EUR |
| Spain | ES | EUR |
| France | FR | EUR |
| Hong Kong | HK | HKD |
| Croatia | HR | EUR |
| Ireland | IE | EUR |
| Italy | IT | EUR |
| Latvia | LV | EUR |
| Netherlands | NL | EUR |
| Norway | NO | NOK |
| Portugal | PT | EUR |
| Romania | RO | RON |
| Singapore | SG | SGD |
| Slovenia | SI | EUR |
| Slovakia | SK | EUR |
Privacy Policy
Newie’s full privacy policy is available within the app and at newie.app.Terms of Use
Newie’s platform terms of use govern the provider-Newie relationship. This is separate from the Terms of Service feature providers attach to services.Specifications and Limits
| Specification | Detail |
|---|---|
| Max File Size (Digital Downloads) | 500 MB |
| Description Character Limit | 2,000 characters |
| Minimum Service Price | $0.50 |
| Card/Apple Pay processing | Immediate |
| BECS Direct Debit processing | Up to 3 business days |
| First Payout | Initial payout waiting period can be up to 7 days before the first scheduled payout is sent; payment clearing and bank processing can add time |
| Refund Processing | 5-10 business days, often faster |
| Auto Retry Attempts | Up to 3 retries for eligible card payments in the days after the initial failure, and up to 2 retries for BECS payments, when Auto Retry is active |
| Overdue Assistant Trigger | 2+ overdue invoices, or an invoice 7+ days overdue |
| Tap to Pay Requirement | Newie iOS app only; not available in the web app or Mac app. Requires a supported iPhone, supported iOS version, and current Newie app |
| Supported Regions | See Supported Regions and Countries |
Common Platform, Region, and Currency Questions
Is Newie available in my country?
Is Newie available in my country?
Providers can sign up in the enabled countries listed in Supported Regions and Countries on this page. Customers can generally pay from anywhere by card if their payment method is accepted.
Is Newie available on desktop or Android?
Is Newie available on desktop or Android?
Providers can use Newie on iPhone, Mac, and web. Tap to Pay is only available in the Newie iOS app on a supported iPhone. There is no Android provider app; Android is customer-only. Customers can also buy and manage subscriptions from a web browser.
Can I change my region or settlement currency?
Can I change my region or settlement currency?
Region and settlement/account currency are set during Stripe connection and are permanent for that account. If the provider relocates or needs payouts in another country, they usually need a new Newie account.
Can I bill customers in different service-selling currencies?
Can I bill customers in different service-selling currencies?
Services can currently sell in AUD, NZD, USD, EUR, GBP, or CAD. Providers cannot change service currency themselves yet. Contact support for support-assisted service currency templates where available.