Your customer-facing profile
Customers see your profile at checkout and in your Newie Store. It can include your name, photo, profession, biography, Instagram handle and email address. Update these details in Account Settings. If you change your email, confirm the change using the link sent to your current address. To choose whether your Store can appear in web search, see Store visibility.Newie and Stripe keep different details
Stripe holds the business, identity and bank details used to verify your business and send payouts. During payout setup, Newie creates a connected Stripe Express account. If you already use Stripe elsewhere, that account remains separate. Changing your email in one place does not update it in the other. In Newie Settings, use Edit Profile or Edit Details for your Newie profile. For Stripe’s details, open Payments & Payouts → Manage Stripe Account.Your name on customer bank statements
Newie uses your profile Name when setting the bank-statement name. It removes unsupported punctuation, uses up to the first 16 characters and adds Newie. Use a name customers recognise. Banks control how that text appears on statements, and existing subscriptions can retain an earlier name. If a new payment still shows an old name after you update your profile, contact Newie support with the payment date and the wording shown by the bank.Selling access
Before customers can buy, your account must be approved, payout setup and required verification must be complete, and the service must be Available for Sale. Follow Account Review & Selling Access if setup is incomplete or customers cannot buy.Find the right settings
Last updated: 2026-09-11