Skip to main content

Overview

Purchase as Customer lets you start checkout from the Newie app while helping a customer buy. It fits assisted sales, bookings, phone calls, front-desk payments, and other guided purchase moments.

Assisted Checkout

Purchase as Customer opens checkout from inside the Newie iOS or macOS app, so you can complete a sale while you are with the customer or speaking with them directly. It suits assisted sales: the customer wants you to handle checkout, you are taking a booking over the phone, or the in-person sale does not need Tap to Pay. Purchase as Customer requires payout setup to be complete, and the service must be Available for Sale.

Start Purchase as Customer

1

Open Services

Open Sell → Services.
2

Open the service menu

Tap the ... menu next to the service.
3

Choose Purchase as Customer

Tap Purchase as Customer.
4

Enter customer details

Enter the customer name and email address.
5

Complete the sale

Review and complete checkout while you are with the customer or speaking with them.
On macOS, open the service action menu and choose Purchase as Customer. Newie opens the assisted checkout window for that service.

When Tap to Pay Is Better

Tap to Pay is better when the customer is with you and wants to pay by tapping a contactless card or digital wallet on your iPhone. Purchase as Customer is better when you want the normal checkout flow from inside Newie without taking a contactless payment on your iPhone. Last updated: 2026-06-26