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When a customer is ready to buy, send them a Newie checkout link for the service you have agreed. They can complete it during a conversation, in person or later from a message. Have the service saved and Available for Sale switched on. Complete payout setup before sharing; if you are still setting up your account, follow Getting Set Up. If the saved service matches the purchase, open Sell → Services, open its ... menu and choose Share Link. Send it through the channel you are already using with the customer. The customer opens a checkout showing the service, price and payment schedule. If Terms of Service is enabled, they accept those terms before completing the purchase.

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Share an agreed different price or start date

Use a custom link when a new buyer needs a different payment arrangement for the same service:
  1. Open the service’s ... menu.
  2. Choose Custom price for a One-Off Purchase, or Custom price or start date for a subscription or instalment plan.
  3. Enter the agreed pricing and schedule, then share the custom link.
This keeps your standard service pricing in place. The original service inclusions and terms still apply. If those change too, create a service that describes the new purchase. Custom Pricing Links lists the supported fields. Custom links create new purchases and are reusable by anyone with the link. To change an existing customer’s billing, use their subscription or plan rather than asking them to buy again.

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Complete checkout together

For a customer who is with you, choose QR Code from the service menu so they can open checkout on their phone. You can also use Tap to Pay on a supported iPhone or Purchase as Customer for an assisted checkout. After purchase, Newie sends the New Purchase email. A configured Welcome Email supplies the booking, form or access instructions you added to the service. Set Up a Welcome Email explains that setup.

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Find the customer’s purchase

Open All Customers, select the customer and open their purchase or Invoice History. You can review the amount, payment status and any future billing dates there. If a bank payment is Pending or Processing, wait for its result before requesting payment again. Use Failed Payments & Overdue Invoices when a payment needs attention; it explains the automatic recovery already available. Last updated: 2026-09-11