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Overview

Bookings and payments can stay separate. Newie handles checkout, payment, receipts, billing, and customer records while the booking itself stays in the provider’s normal calendar, booking process, or booking software.

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Single-Session Bookings

For single-session bookings, there are three common patterns:

Customer pays first, then books

The customer buys through Newie, then uses the booking link or instructions in the Welcome Email.

Customer books first, then pays

The customer books through your normal booking process, then pays through a Newie service link, QR code, custom link, Purchase as Customer flow, or Tap to Pay.

You book the customer in

You or a staff member agrees the time, books the customer, then collects payment through Newie.

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Ongoing Booked Sessions

For ongoing booked sessions, use Newie for the subscription or instalment plan and keep the appointment schedule in the booking tool or calendar. The customer might subscribe first and then book, agree a regular time first and then subscribe, or book each session as needed while the subscription stays active. If the commercial arrangement changes later, use the subscription price-change tools or create a new payment setup, depending on what changed.

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Deposits, Balances, and Packages

For deposits, balances, or larger bookings, use the payment setup that matches the sale: One-Off Purchase for a single deposit or booking fee, Instalment Plan for scheduled payments over a fixed total, or Subscription for ongoing booked services. Last updated: 2026-06-26