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For a team selling through one Newie account, the account owner creates and manages the services and billing. Team members can share service or group links with customers. Each Newie account has one provider login; groups do not create staff accounts or permissions. Use this setup when you want customers to find a team member’s services or when you want to review sales for a location or program. Team Access explains the account-access limits.

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Organise the services customers buy

Create a service for each distinct purchase option the team sells. If you need sales grouped by coach or location, create the corresponding service options and put them in those groups. A single service can belong to one group at a time. To add a service to a group:
  1. Open Sell → Services and the service’s ... menu.
  2. Choose Add to Group or Edit Group.
  3. Select an existing group or create one, then save.
The group represents the services inside it. Sharing the same service link through several team members does not record which person referred each sale. Share a service link when the customer has already chosen a service. Share a group link when they should choose from that coach’s, location’s or program’s services. Open the service or group’s ... menu to share its link or show a QR code. The account owner keeps service details and prices up to date; team members can continue using the saved links. Service Groups covers the sharing controls on iPhone and Mac.

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Review sales and manage customer changes

Use Reports & Reporting to review sales and payments for the grouped services. Grouping is not a commission calculation or a record of who delivered each appointment; keep those details in your team’s operational records. The account owner manages existing customers’ pricing, pauses and cancellations in Newie. If a customer changes coach or service, review their existing subscription rather than sending another checkout automatically. Subscription Management explains service switches and billing changes. For a fitness-specific setup, see Manage Payments Across a Coaching Team. Last updated: 2026-09-11