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Documentation Index

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In Newie, a service is the thing the customer buys. It does not have to be one appointment, one session, or one item in a booking calendar. A Newie service can be an ongoing coaching membership, a 12-week program, a one-off consult, a treatment package, a digital guide, a deposit, or a high-ticket package paid over time. The simplest way to think about it is: if the customer can buy it, it can usually be a Newie service.

Start With What the Customer Buys

Create services around the offers customers recognise and pay for, not around every internal task, appointment, or delivery step. For example:
Customer BuysNewie Service
Weekly online coachingA subscription service
12-week transformation programA fixed-term subscription
Strategy callA one-off service
Beauty treatment packageA one-off service or installment plan
Photography package with scheduled paymentsAn installment plan
Workout guide or templateA one-off service with a digital download

Use Reusable Services Where Possible

You can use Newie mainly for one-off payment links. That can work when every sale is bespoke. For repeatable offers, the better pattern is to create one reusable service for each offer customers can buy. That service becomes the place for checkout, customer management, reports, payment follow-up, terms, Welcome Emails, and future changes.
Key point: Custom links are useful when the base service is right, but one customer needs a different price or start date. Start from the existing service, customise the link for that customer, and keep the original service clean. If the same variation becomes common, turn it into its own reusable service.
1

List the offers customers actually buy

2

Create one Newie service for each repeatable offer

3

Use customer-facing names that match how you sell the offer

4

Share the standard service link wherever possible

5

Use custom pricing or custom start dates when one customer needs a tailored version

Create a new service when the offer itself is repeatable and meaningfully different. Use a custom link when the offer is the same, but one customer needs a different price or start date. Last updated: 2026-05-30