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A service is a reusable purchase option: its description, price, payment schedule, terms and delivery instructions stay together. A customer buys through its link, and Newie creates their own purchase record. Build your list around the things customers buy as a whole, such as a coaching membership, an appointment or a package. The individual sessions and tasks inside that purchase do not each need a service.

Create your regular purchase options

For each option you sell regularly:
  1. Open Sell → Services → New Service. Choose One-Off Purchase for one payment, Subscription for a recurring price, or Instalment Plan for a fixed total split over time.
  2. Name the service as you describe it to customers.
  3. Enter what is included and the relevant pricing fields. Add terms the customer should accept and a Welcome Email if they need instructions after purchase.
  4. Turn on Available for Sale and save when that option should accept customers.
The saved service can be used for the next customer too. Its link does not need to be recreated for each sale. Choose the Right Service Type explains the billing choices.

Give distinct options their own services

Separate services are useful when customers need to choose between different inclusions, terms or payment types. A package paid upfront and the same package paid in instalments need separate service types. Different membership levels can also have their own services so customers can see what each includes. You can create a service for one bespoke job as well. Describe that job and its agreed price, then share the link directly with that customer. A service can be available through a direct link without being listed in your Store.

Tailor pricing for a new buyer

If the work and terms stay the same, use a Custom Pricing Link for an agreed different price instead of creating another service. For subscriptions and instalment plans, it can also change the billing schedule within the options available for that type. Open the service’s ... menu and choose Custom price or Custom price or start date. Enter the new arrangement and share the resulting link. Your standard service keeps its normal pricing. The custom link creates a new purchase and can be used by anyone who has it. To change an existing customer’s billing, open their subscription or instalment plan instead. See Custom Pricing Links for the available fields.

Give customers a useful selection

Use a service link when the customer has chosen what to buy. Use a group for a related selection, or the Store for the services you want customers to browse publicly. Bookings, session use and delivery tasks stay in the tools where you manage the work. Your Newie service represents the purchase and its payment arrangement. Last updated: 2026-09-11