Documentation Index
Fetch the complete documentation index at: https://newie.mintlify.app/llms.txt
Use this file to discover all available pages before exploring further.
Welcome Emails are available on all service types. When enabled, Newie sends the Welcome Email immediately after purchase or sign-up, and customers can reply to your email address.
Use the Welcome Email for the first practical next step after checkout:
- Booking link or scheduling instructions
- Zoom link, location, or first-session instructions
- Intake form, waiver, questionnaire, or external form link
- Program onboarding steps
- Community, portal, or app invite instructions
- What happens next and when the customer should expect to hear from you
After Purchase Messages
Purchase confirmation and Welcome Email are separate messages. The purchase confirmation handles the payment record. The Welcome Email handles onboarding and next steps.
Onboarding Handoff
Use the Welcome Email to send the customer from checkout into the next part of your service.
Digital Downloads and signed agreements work separately. If Digital Downloads is enabled, the download link is included in the purchase confirmation email. If Terms of Service is enabled, the customer agrees before checkout and the agreed terms are included with the purchase confirmation where available. The Welcome Email is best for context, instructions, links, app or portal invites, and onboarding rather than replacing the purchase confirmation.
Last updated: 2026-06-01