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Documentation Index

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Use this guide when you need to take payment before, during, or after beauty or wellness appointments, treatments, consults, packages, or add-ons. You might combine bookings, in-person payment, memberships, prepaid packages, and aftercare instructions. Newie can sit around the appointment flow as the payment, agreement, receipt, and customer-record layer. For treatment-plan memberships where the customer chooses between paying upfront and paying over a set period, see Sell Treatment Plans as Memberships.

What You Need

Beauty and wellness sales often happen at the desk, after a consult, after a treatment, or through a DM before the customer books. You need payment to feel easy, but also need a clear record of what was sold, any agreed terms, and what the customer should do next. Newie works best when payment is separated from the booking calendar. Keep appointments in your clinic or salon’s normal booking tool, and use Newie for the payment, receipt, terms, and follow-up information.

Common Setup

  1. Create One-Off Services for appointments, consults, treatments, deposits, add-ons, or paid-upfront packages
  2. Create Subscriptions for memberships, ongoing programs, or recurring appointment plans
  3. Create Installment Plans for higher-value packages paid over time
  4. Use service groups for staff members, rooms, locations, treatment categories, or packages
  5. Use Tap to Pay, QR codes, or direct links for in-person checkout
  6. Use Terms of Service for cancellation terms, waivers, refund rules, or treatment terms where needed
  7. Use Welcome Emails for aftercare instructions, booking links, intake forms, preparation instructions, or follow-up links

Appointment to Payment Flow

1

Customer books or arrives

The booking can happen through your existing booking tool, DM, phone, website, or walk-in process.
2

Confirm the service

Confirm the treatment, package, deposit, membership, or add-on.
3

Customer pays through Newie

Use Tap to Pay, a QR code, a direct service link, a custom link, or Purchase as Customer where available.
4

Customer receives confirmation

Newie sends the purchase confirmation, signed agreement where Terms of Service is enabled, and any Welcome Email you configured.
5

Follow up

The Welcome Email can include aftercare instructions, booking links, forms, product recommendations, or next steps.

Where Newie Fits

Business situationNewie role
Customer pays for today’s treatmentOne-Off Service, Tap to Pay, QR code, or Purchase as Customer
Customer buys a prepaid packageOne-Off Service for the package payment
Customer joins a recurring membershipSubscription with clear terms
Customer buys a larger package over timeInstallment Plan or Fixed-Term Subscription, depending on how you explain it
Customer needs aftercare or next stepsWelcome Email

Useful Service Examples

OfferNewie SetupNotes
Single appointment or treatmentOne-Off ServiceUseful for direct links, QR codes, Tap to Pay, or Purchase as Customer
Treatment package paid upfrontOne-Off ServiceGood for prepaid blocks, bundles, and single checkout
Membership or regular appointment planSubscriptionUseful for recurring payments and ongoing customer records
Larger package paid over timeInstallment PlanUseful for fixed-total packages with scheduled payments
Deposit or booking feeOne-Off ServiceCan be paid before the appointment or during booking
Add-on after appointmentOne-Off ServiceCan be paid with Tap to Pay or a quick link

Tips

  • Keep appointment scheduling in the booking tool if that already works for you.
  • Use Newie for payment, invoices, receipts, customer records, and signed terms.
  • Use groups when you need reporting by practitioner, room, location, or treatment type.
  • Use Welcome Emails for practical customer information rather than replacing the purchase confirmation.
Last updated: 2026-06-01