Skip to main content

​
Overview

Fitness programs and memberships should be set up around how the client pays and joins. Newie records the offer, payment, terms, and onboarding while coaching delivery stays in the fitness app, gym, booking tool, or community you use.

​
What the Coach or Studio Is Selling

The customer is usually buying a result or a period of support. Set up Newie around the offer the customer recognises: monthly coaching, a challenge, a transformation program, a paid-upfront guide, or a higher-value package paid over time. Do not create a Newie service for every workout, check-in, or class. Create services for the things customers buy.

​
Common Setup

  1. Create a Subscription for ongoing coaching, app access, memberships, or monthly training support
  2. Create a Subscription with Number of Payments set to a fixed number for 6-week, 8-week, 12-week, or term-based programs paid over time
  3. Create a One-Off Purchase for paid-upfront programs, assessments, workshops, digital guides, or once-off consults
  4. Create an Instalment Plan for higher-value programs with a fixed total split across scheduled payments
  5. Add Terms of Service for minimum terms, cancellation rules, refund terms, health or training expectations, and payment commitments
  6. Add Welcome Emails with intake forms, app links, booking links, training instructions, community links, first-week instructions, or check-in expectations
  7. Connect integrations when customer details need to move into Trainerize, Everfit, HubFit, Kahunas, a form tool, community, CRM, or spreadsheet

​
Program Sale Flow

1

Customer shows interest

The customer enquires through Instagram, a referral, website form, gym conversation, event, or landing page.
2

Match the program

Recommend the right coaching membership, challenge, transformation program, session pack, or paid-upfront offer.
3

Choose the payment setup

Use a Subscription for ongoing access, a Subscription with Number of Payments for a defined program paid over time, a One-Off Purchase for paid-upfront programs, or an Instalment Plan for a fixed-total package.
4

Customer checks out through Newie

Share a service link, Store link, QR code, or custom link. Use Terms of Service before checkout where the customer should agree to program terms.
5

Newie sends onboarding

The Welcome Email can include app links, intake forms, booking links, training instructions, nutrition notes, community links, or first check-in expectations.

​
Choosing the Payment Shape

​
Useful Service Examples

​
Deliver Coaching in Your Normal Tools

Use Newie for payment, agreements, receipts, customer records, billing, and onboarding messages. Deliver training through the coaching app, booking tool, gym schedule, group chat, or community platform your business already uses. Last updated: 2026-06-26