Documentation Index
Fetch the complete documentation index at: https://newie.mintlify.app/llms.txt
Use this file to discover all available pages before exploring further.
Managing Payout Account
You add your payout account when you first onboard in Newie. Newie links out to Stripe for payout onboarding, including bank account, identity, and business details. After onboarding, you can manage payout settings from Newie:Update Newie payout settings
Update payout schedule, payout day, or payout time in Newie where available.
Note: This section is for managing or updating payout account details after onboarding. Initial payout setup happens during Newie onboarding and links out to Stripe.
How Payouts Work
When a customer pays through Newie, it moves through this payout flow:Funds enter Clearing Balance
The funds first appear in your payout balances as Clearing Balance. This means the payment has been collected, but the funds are still becoming available for scheduled payout.
Funds clear
The funds move through the payment clearing period. Clearing time is often 2-3 business days, but can be longer depending on country, payment method, account status, weekends, and public holidays. Some countries use calendar-day settlement timing instead of business-day timing. While funds are clearing, they are not ready for a standard scheduled payout yet.
Funds enter Cleared Balance
Once clearing finishes, the funds move into Cleared Balance. Cleared Balance is the amount available to be included in a standard daily, weekly, or monthly payout.
Instant Payouts are separate from payment clearing: If eligible, you can pay out funds instantly instead of waiting for the next scheduled payout. The Payout Now button is the Instant Payout action and may still be visible when you are not currently eligible. Whether the payout completes depends on eligibility, supported bank or currency, daily limits, and enough instant-available funds. This does not change the payment clearing time.There are three separate timing questions:
- Has this money cleared for a scheduled payout? This depends on the relevant payment clearing time for that country and payment method.
- When will cleared funds be sent? This depends on your payout schedule.
- Can this money be paid out instantly? This depends on whether the funds are marked as instant-available.
Understanding Payout Balances in the App
Newie uses Stripe payout availability to show which funds are still clearing, which are ready for standard payout, and whether Instant Payout is available.- Clearing Balance: Funds from successful transactions that are still becoming available for standard scheduled payout
- Cleared Balance: Funds that have finished payment clearing and are available for scheduled payout
- Upcoming Payouts: Predicts the payout date and expected amount for your next scheduled payout. This can include funds already in the Cleared Balance plus funds still in the Clearing Balance that are expected to clear before that payout date.
- Payout Now Button: The Instant Payout button is shown in Payouts, but it only works when you are eligible and Stripe has marked enough funds as instant available
Payment Clearing Time
Payment clearing time is the time between a customer payment and when those funds become available for a scheduled payout. The timing depends on your business country, the payment method used, and your account status. Stripe may describe this timing in business days or calendar days, depending on the country. For example, a US card transaction takes 2 business days to clear. If a customer pays on Monday at 10:00 AM, the funds become available for payout around Wednesday at 10:00 AM - assuming no weekends, public holidays, verification holds, or other account delays. This can look like three days because three calendar dates appear (Monday, Tuesday, Wednesday), but it is two business days of elapsed time:- Monday 10:00 AM → Tuesday 10:00 AM = 1 business day
- Tuesday 10:00 AM → Wednesday 10:00 AM = 1 more business day
- Total: 48 hours, or 2 business days
A note on T+X terminology: Stripe describes clearing time using T+X notation, where T is the transaction time and X is the number of days until funds clear. Depending on the country, those days may be business days or calendar days. Two-business-day clearing is T+2. You may see this in Stripe Dashboard or hear it from an accountant.
Clearing Time by Region
Clearing timing varies by country, payment method, first-payout status, and account risk settings. The table below is a simplified settlement reference for Newie’s enabled provider countries, based on Stripe’s published timing. It is not a guarantee of exact bank arrival time.| Provider Country | Payment Clearing Time | Notes |
|---|---|---|
| Australia | 2 business days | Standard Stripe settlement timing for AU accounts. |
| United States | 2 business days | Standard Stripe settlement timing for US accounts. |
| New Zealand | 4 business days | Standard Stripe settlement timing for NZ accounts. |
| United Arab Emirates | 5 business days | Standard Stripe settlement timing for AE accounts. |
| Hong Kong | 7 calendar days | Stripe lists HK with calendar-day settlement timing and no separate default timing after the first payout. |
| Singapore | 7 calendar days | Stripe lists SG with calendar-day settlement timing and no separate default timing after the first payout. PayNow delays can apply in business days. |
| United Kingdom and Canada | 7 calendar days initially, then 3 business days | Stripe lists a 7-calendar-day initial settlement period, then a 3-business-day default. |
| Austria, Croatia, France, Germany, Ireland, Italy, Latvia, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain | 7 calendar days initially, then 3 business days | These Newie-enabled EU provider countries use Stripe’s supported-EU settlement timing pattern. |
| Norway and Switzerland | 7 calendar days initially, then 3 business days | Stripe lists NO and CH with the same initial and default settlement timing pattern. |
Choosing a Payout Schedule
Newie manages standard automatic payout schedules, with Stripe handling the underlying payout rails.- Daily Payouts: Cleared funds paid out every business day
- Weekly Payouts: Cleared funds paid out once per week on the selected day
- Monthly Payouts: Cleared funds paid out once per month on the selected schedule
