Documentation Index
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Why Connect Newie + Gmail
For solo operators who want to send personal transactional emails when a customer signs up, renews, or falls overdue. Gmail via Zapier works well for low-volume one-to-one messages like onboarding, receipts, and follow-ups.Common Zaps
Subscription Started → Gmail: Send Email Send a welcome email when billing starts and the subscription becomes active. Map the customer’s name and service name so it feels personal. Payment Paid → Gmail: Send Email Send a “thanks, here’s your receipt” email after each successful payment. For BECS Direct Debit, this sends after bank confirmation, not at initial payment submission. Payment Overdue → Gmail: Send Email Send a polite “your payment didn’t go through” nudge with your standard payment-support instructions or a Newie payment-update link if that field is available in your Zap trigger data. Subscription Ends → Gmail: Send Email Send a “win-back” or offboarding email when a subscription ends.What You’ll Need
- Newie account with Zapier connected (Settings → Integrations → Zapier)
- A Gmail or Google Workspace account
- Email copy ready to paste into the Zap (drafts for welcome, receipt, overdue, etc.)
Setup at a Glance
- In Newie, go to Settings → Integrations → Zapier and copy your API token.
- In Zapier, create a new Zap and choose Newie as the trigger. Pick the relevant trigger event.
- Connect Gmail as the action app and authorize.
- Choose Send Email.
- Map the From, To (Newie customer email), Subject, and Body. Use available Newie trigger fields like customer name, email, and service details inside the body.
- Test, then enable.
Notes
- Gmail enforces sending limits, and those limits depend on account type and Google’s current rules. Personal Gmail and Google Workspace accounts have different limits, so check Google’s current sending-limit docs before using Gmail for higher-volume sends. For higher volume, use Mailchimp or another bulk-email tool instead.
- Emails sent via Zapier come from your Gmail address, and replies land in your inbox. This works for one-to-one messaging, but set expectations accordingly.
- If you need branded HTML, write the HTML in the Body field and check “Body Type: html” in the Gmail action.
