Skip to main content

​
Overview

Gmail automations are useful when a provider wants personal, low-volume emails around Newie events. Zapier can send onboarding notes, renewal follow-ups, or overdue-payment messages from the Gmail account.

​
What You’ll Need

  • Newie connected to Zapier
  • A Gmail or Google Workspace account
  • Email copy ready to paste into the Zap (drafts for welcome, receipt, overdue, etc.)

​
Common Zaps

Subscription Started → Gmail: Send Email Send a welcome email when billing starts and the subscription becomes active. Map the customer’s name and service name so it feels personal. Payment Paid → Gmail: Send Email Send a “thanks, here’s your receipt” email after each successful payment. For BECS Direct Debit, this sends after bank confirmation, not at initial payment submission. Payment Overdue → Gmail: Send Email Send a polite “your payment didn’t go through” nudge with your standard payment-support instructions or a Newie payment-update link if that field is available in your Zap trigger data. Subscription Ends → Gmail: Send Email Send a “win-back” or offboarding email when a subscription ends.

​
Setup at a Glance

  1. If you have not connected Newie yet, follow Connecting Newie to Zapier first.
  2. In Zapier, create a new Zap and choose Newie as the trigger. Pick the relevant trigger event.
  3. Connect Gmail as the action app and authorize.
  4. Choose Send Email.
  5. Map the From, To (Newie customer email), Subject, and Body. Use available Newie trigger fields like customer name, email, and service details inside the body.
  6. Test, then turn on the Zap.

​
Notes

  • Gmail enforces sending limits, and those limits depend on account type and Google’s current rules. Personal Gmail and Google Workspace accounts have different limits, so check Google’s current sending-limit docs before using Gmail for higher-volume sends. For higher volume, use Mailchimp or another bulk-email tool instead.
  • Emails sent via Zapier come from your Gmail address, and replies land in your inbox. This works for one-to-one messaging, but set expectations accordingly.
  • If you need branded HTML, write the HTML in the Body field and check “Body Type: html” in the Gmail action.
Last updated: 2026-06-26